Contact information
Contact Information Policy
At HoneyHearts Magnet Co., we’re here to help and want to make your experience as smooth and enjoyable as possible 💛
How to Contact Us
If you have any questions, concerns, or need assistance with your order, please reach out to us via email:
Customer Support Hours
We aim to respond to all inquiries within 24–48 business hours.
Our support hours are:
-
Monday – Friday
-
9:00 AM – 4:00 PM (PST)
What to Include in Your Message
To help us assist you as quickly as possible, please include:
-
Your order number (if applicable)
-
A brief description of your question or issue
-
Any relevant photos (if needed)
General Inquiries
We’re happy to help with:
-
Order updates
-
Product questions
-
Custom order assistance
-
Replacement requests
Thank you for choosing HoneyHearts Magnet Co. — we truly appreciate your support and are always here to help make your sweetest moments special ✨